FREQUENTLY ASKED QUESTIONS

WHERE ARE YOU BASED?
Claudia is based in Awanui - Far North and also in Ponsonby - Auckland part time, in New Zealand. 

Claudia takes all bookings at her Professional Makeup Studio in Awanui - Far North and also in her home studio in Ponsonby - Auckland. Please feel welcome to enquire where Claudia will be based on a specific date. 

DO YOU TRAVEL TO LOCATION?
Yes, Claudia is a fully mobile Freelance Makeup Artist. Claudia can travel for certain group bookings (Weddings, etc.). A minimum spend will be required. She covers all of New Zealand and International locations also. Claudia regularly books International Destination Weddings and offers affordable travel rates. Her most popular destinations include Rarotonga, Fiji and Samoa. Please contact Claudia for information on her affordable travel rates. Claudia will be in Rarotonga in May 2018 - please enquire here.

WHAT DAYS DO YOU TAKE BOOKINGS?
Claudia is available for booking 7 days a week, all year round including all public holidays. Claudia will be in Rarotonga in May 2018 - please enquire here.

HOW DO I MAKE A BOOKING WITH YOU?
Through Claudia's website on her 'Book + Contact' page. Click here to contact Claudia Louis-Marie. A 25% deposit is required to secure any booking (50% for bookings of 2 people or less). Claudia only takes bookings here, via her website. 

DO YOU REQUIRE ANY MINIMUM SPEND?
A minimum spend of $250 is required for any Bridal / Wedding Booking. A minimum spend of $400 is required for any booking that requires Claudia to travel. Minimum spend is made up of CLM Makeup Services (travel / extras additional).  

DOES THE MAKEUP APPLIED LAST ALL DAY?
Claudia prides herself on her professional skills. These paired with her use of premium, high end products, will ensure the makeup will last a minimum of 6 hours (if not over 12 hours). Please see Claudia's testimonials here.

HOW LONG DOES A MAKEUP SESSION TAKE?
This varies depending on the look you have in mind. Anywhere from 45 minutes to an hour and a half. On average a single makeup session takes 60 minutes.

WHAT IS THE DIFFERENCE BETWEEN YOUR MAKEUP and EXTENDED MAKEUP SESSIONS?
A CLM Makeup Session runs for a maximum of one hour. Complex Looks such as Glitter Cut Creases, Heavy Spotlights, Glitter Wings etc take up to an hour and a half and therefore fall under a CLM EXTENDED Makeup Session. If you are unsure which service to book please enquire with Claudia here. 

DO I NEED TO BRING ANYTHING WITH ME TO MY MAKEUP BOOKING?
No, Claudia always provides everything needed for your makeup booking. You may wish to bring a photo of the style of makeup you want. 

I HAVE SENSITIVE SKIN - CAN I BRING SOME OF MY OWN PRODUCTS THAT I KNOW WORK FOR ME?
Yes, absolutely. Claudia can nearly always use your own products if you wish (some exceptions). Claudia wants you to be comfortable and if this means using your own makeup or skincare at any point, that is fine (Claudia always provides everything needed). 

WILL I NEED TO TOUCH UP OR NEED MY OWN LIPSTICK OR POWDER?
Claudia will use waterproof/resistant makeup where possible and everything is professionally 'set' to last all day, and it will. You may wish to touch up your lipstick throughout the day or evening. Claudia does not supply touch up makeup for you to take with you for the day/evening so it is highly recommend buying a lipstick/gloss to take with you, as lip colour is generally the only thing that should need touching up with eating and drinking. If you are prone to getting oily/shiny it might be nice to also carry a touch up powder too. For weddings this is usually essential – Claudia can discuss this prior to your booking and suggest what is best suited to your skin type and tone.

DO I NEED TO PREP MY FACE BEFORE MY MAKEUP BOOKING?
Please ensure you have no makeup on. Prepare to have a clean face with your daily moisturizer applied unless Claudia has advised otherwise. Ensure that your moisturiser has an SPF of no more than 15 as it can cause 'flashback' in photos and make you look very pale. Makeup always looks best with groomed eyebrows so you may wish to have them professionally groomed prior (Claudia can discuss this with you when booking).

WHAT TIME SHOULD I BOOK YOUR FOR MY BRIDAL PARTY ON THE DAY?
The best way to figure out what time you'd be looking at booking for is to work backwards. Start with you ceremony time and the time you will be walking out the door - then take half an hour to an hour off that for when makeup should be finished by. By letting Claudia know your ceremony time and the time you wish to be ready by, Claudia will be able to create a schedule for the Wedding Makeup Booking . 

WHEN SHOULD WE HAVE MY BRIDAL PARTY MAKEUP FINISHED BY?
Claudia always suggests that makeup be finished at least an hour prior to walking out the door. The last hour can go by very quickly so its nice to enjoy this time getting dressed, having bubbles etc.

HOW SOON SHOULD I MAKE A BOOKING?
ASAP, now. Claudia often books every weekend, every month, ahead of every month. Claudia always advises to book as far ahead as possible to ensure your date is available. Claudia takes bookings up to 18 months in advance.

IS A BRIDAL TRIAL NECESSARY?
Yes, absolutely. Booking a Bridal Trial session will insure that you know and love your makeup prior to your wedding. It is the perfect time to experiment with looks you have in mind opposed to being rushed on the day. Having a Trial Session with Claudia behind you, ensures you can sit back and relax on your wedding day, knowing you love the look you created with Claudia. 

It’s recommended that the Bridal Trial is done one month or more prior to the wedding and is a great idea to plan the trial with your hen’s night or dress fitting so you make the most of looking and feeling fabulous.

For other special occasions trials are not required but Claudia is happy to do one if needed. Claudia will of course set aside a time that suits you. Simply inquire with Claudia for non bridal trial session prices.

HOW DOES A BRIDAL TRIAL SESSION RUN?

You can expect that your Bridal Trial Session with Claudia will last 60-90 minutes. When coming to your trial it is really helpful to have researched the style you like and the hair and makeup looks you like. Please bring digital photos of these looks if you can so Claudia can get the best idea of what you are wanting. If you are completely stuck Claudia will be happy to offer her opinion and give some ideas. Claudia will go over your ideas and looks you are envisioning for your wedding day.

Once decided, the detailed makeup application begins with Claudia talking you through the session, you being able to tweak and make any changes you'd like, whilst not exceeding the booking time limit. Should you decide you wish to have another trial session with Claudia to try a different makeup look - please let Claudia know and she will book you in ASAP - she may even be able to do a second trial then and there. Any further trials will be charged at the same rate as the first. 

Claudia documents the entire session to use for your wedding day, through a comprehensive face chart, notes and photos. Trial sessions can also include trials for any other bridal party member. Please enquire to book.

WHAT DOES YOUR MAKEUP APPLICATION INCLUDE?
Primer, foundation, concealing & correcting, setting powder, contouring, highlighting, blush, brows, eyeliner, mascara, false lashes and lipstick. This can always be modified to suit personal preferences.

DO YOU WORK WITH ASSISTANTS FOR LARGER EVENTS/WEDDINGS?
Yes if your event requires an extra hand Claudia will arrange an assistant who is fully qualified and experienced.

I AM BOOKED IN AT ONE OF YOUR STUDIOS - CAN I BRING PEOPLE WITH ME?
No, unfortunately not sorry. Only booked clients may be present for bookings at Claudia Louis-Marie's Studios, no others (babies under 6 months are welcome if a sitter cannot be found). Clients under the age of 18 may have 1 adult (per group) present with them, should they wish. Any people who are not booked for makeup will unfortunately be turned away. 

IS THERE FREE PARKING AVAILABLE AT YOUR STUDIOS?
Yes - free private parking is available at Claudia's Awanui Studio. Please aim to arrive 5 minutes before your booking time. Free street parking is available at her Ponsonby Studio, however as Ponsonby is a busy suburb - sometimes the street can get quite full! Please allow extra time incase you cannot find a park straight away - you may have to park further up the street. 

I HAVEN'T RECEIVED A REPLY FROM YOU YET REGARDING MY BOOKING ENQUIRY - SHOULD I EMAIL AGAIN?
No. Claudia replies to every single enquiry from oldest to most recent. By sending another email your enquiry will be bumped to the beginning and seen last. Please always allow at least 72 hours for a reply - Claudia will always get back to you as quickly as possible. Most replies are sent within 48 hours. 

 

For any other inquiries please contact:

Claudia Louis-Marie | Makeup Artist